Video Resources
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Plan, direct, or coordinate activities in such fields as electronic data processing, information systems, systems analysis, and computer programming.
Watch VideoCompose letters or electronic correspondence in reply to requests for merchandise, damage claims, credit and other information, delinquent accounts, incorrect billings, or unsatisfactory services....
Watch VideoInteract with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose...
Watch VideoOperate data entry device, such as keyboard or photo composing perforator. Duties may include verifying data and preparing materials for printing.
Watch VideoConduct energy audits of buildings, building systems, or process systems. May also conduct investment grade audits of buildings or systems.
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